Shipping Method
1. Store Pick up
After we verify that the order has been paid, the customer will receive an email pick-up notification message within approximately two working days.
After receiving, you can go to the store to show the pick-up message to the store clerk to pick up the goods.
If you fail to accept the relevant message due to the incorrect email address, our store will not be responsible.
An order must be picked up within 30 days after ; any unclaimed order will be cancelled and discarded without further notice.
2. Only SF Express and SF Express Locker service are provided.
The address of the SF Express Locker can be found at the following website:
**The above information is for reference only. Please refer to the SF website for the latest information on SF's outlets and shipping costs.
If the customer fails to receive the item due to personal reasons, please contact WeChat customer service. If the shipment fails repeatedly, your order may be cancelled, and the company may not issue a refund.
Precautions：
1. Customer should consider the transportation risk before purchase. If there is any damage or loss during the transportation, customer will bear the loss. If there is any deterioration, damage or loss during the mailing process, Pretties HK will not make any compensation.
2. Please be sure to check the delivery address and contact information so that the package can be delivered accurately. If the package cannot be delivered or lost due to this, the company will not bear any responsibility.
Customers please open the package to check if the goods are in good condition before signing for the package. If there is any problem, please reject it and contact us to protect the interests of both parties.
